![]() I have also requested my membership to be cancelled, as it is virtually worthless to me now. Please close my two-week old account, and refund the annual charge. I now regret your presence in Southern California, and wish you could have stayed in Northern California and the East coast, where you could continue to pander to elitist academics without taking the necessary steps for real change to our ill-fated, auto-loving culture. In a city that exemplifies the negative conse quences of car ownership, such as Los Angeles, it is inconceivable to me why Zipcar would overtake a community-serving company, such as Flexcar, only to dissolve the advances it has made in the Los Angeles area over the past five years. Your recent decision to reduce the fleet of cars in Southern California is incredibly disappointing. I have written to Zipcar the following comment: This is incredibly disheartening news, especially since former Flexcar members were lead to believe that the same (and even better) service would continue under the new provider. If you have further questions, do not hesitate to contact us at team at Zipcar ![]() Hopefully, you'll reserve a vehicle at one of our university locations in Southern California or in any other city where we provide service. We'd like to encourage you to use it by placing a *new* $25 driving credit into your account. If you have questions about your refund, please contact us at realize that you recently activated your Zipcard. Your refund will appear in your account automatically. Further, we have refunded annual membership fees for all members who paid an annual fee within the past nine months. Reservations for all affected locations have been canceled and fully credited. This was a difficult decision for us, and we understand it may present significant inconvenience for you. In Southern California, we have decided to remove our vehicles from areas outside of the universities we serve (cars will remain at UCLA, USC, Pomona, UCSB, UCSD and UCI). We are constantly learning more about the best way to operate our service, and sometimes what we learn results in a tough decision. However, unfortunately, I received the following email this morning:Ĭar sharing is an evolving category of transportation, and we are working hard to pioneer the industry. I followed suit, joining Zipcar two weeks ago, and waiting for the folks at Zipcar to transition the old Flexcars to new Zipcars. Flexcar members were made aware of the aquisition at the end of last year, and were welcomed by Zipcar to seemlessly switch their Flexcar plan to a comparable Zipcar plan. Recently, Zipcar, a car-sharing program based out of Boston, has bought out Flexcar, and has brought their brand and ownership policies to Southern California. ![]() Everything was great, and I had felt that I had adequately proven that one can lead a normal life in LA without owning an automobile. Flexcar had many cars throughout the greater Los Angeles area, including several in my area of town. The shared cars were extremely helpful for personal errands that demanded greater flexiblity or larger loads to be hauled (doctor's appointments, trips to the hardware store, etc.). ![]() Last year, I joined Flexcar, a car-sharing program based out of Portland. I realize that it is impractical for everyone to live as I do - cycling and bussing to get where I need to go, living in a location where everything I need is within a close distance - but feel very passionately that a strongly auto-reliant culture carries with it many negative and unhealthy consequences. I have been a resident in West LA for the past two years, and have been living and working here without an automobile for the last year and a half.
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